Knowledge base - User Manual

How can i display comment box, when user click on the thumbs down icon on an article

12 views November 3, 2017 August 16, 2018 edaptable 1

 

  1. Please go to “Manual Options > Knowledgebase > Single Post/Category On|Off“, you will see option “Display comment box, when user click on the thumbs down icon on an article”, turn feature On to active the feature.

 

NOTE: Make sure feature “Allow comments on each knowledge Base Article” is turned ON to activate this feature. 

 

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